Advanced tool set for outage management, collaboration and communication
Outage Map Keep customers and government officials informed |
Outage Dashboard Enhance outage situational awareness |
Outage Portal Review key outage details, metrics, KPIs and history |
Outage Mobility Empower field crews with critical outage information |
Outage Map
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Keep customers and other key constituents informed during planned or unplanned outages
Modern interface makes it easy for customers to find and view relevant outage information, including locations, customers affected and estimated restoration times Connects to most OMS systems Highly configurable based on utility preferences Accessible with a PC, laptop, tablet or mobile phone Features advanced map views using Esri or Google maps Overlays weather information for additional insight and situational awareness Scalable for utilities large and small |
Outage Dashboard
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For internal utility staff and management to quickly understand outage situation and restoration efforts
Offers at-a-glance visualization of key outage indicators and metrics such as total number of outages, number of customers affected, total crews assigned, outages by substation or status and more Provides for general situational awareness of overall outage events Enables quick access to detailed information for better insight, understanding and optimized decision-making Configurable to the specific informational and workflow needs of a utility Click through key metrics and drill down into specific KPIs and data |
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Outage Portal
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Delivers outage information to internal staff packaged with key outage details, metrics and interactive maps
Contains a map-based view on crews, outage status and locations Summarizes active outages, calls, crews assigned, total customers affects and more in active counts, area summaries, graphs Filters by outage, calls, or affected customers Efficiently track outages and direct response Collaborate with other teams to optimize outage coordination and communication |
Outage Management
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Manage network events such as sustained faults and planned interruptions
Facilitate efficient and optimal supply restoration, extensive trouble call management, and various real-time analyses to prioritize the faults especially during major downtime Plan outages and easily record past events regarding switch status, alarm notifications, exchanging of permits and other safety precaution Benefit from built-in automation to produce outage history data and perform accurate outage analyses for direct compensation and outage statistics Efficiently plan, prioritize and update switch status Make use of a wide variety of external communication services and interfaces, including online public-facing outage maps, SMS and email for notifying affected customers of ongoing outages, or a zip-code based interactive voice response (IVR) on your outage hotline Inform customers at the beginning of an outage, keep them up-to-date with estimated restoration times, outage causes, and other information Shorten outage response, duration, restoration times and improve SAIDI, CAIDI and SAIFI scores |
End-to-end outage management explained.
>> Watch the video! |
Outage Mobility
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Trimble's Utility To Go mobile solution for outage management provides field crews with secure access to utility network data anytime, anywhere, in real-time and with most web browsers
Scales for field crews in outage situations when also external contractors are needed for fault restoration Gives field crews secure access to real-time network data and the same map view as control room to:
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Features:
Fast maps. Add background maps in multiple formats or add third party map providers.
Powerful search. Fast search for map addresses and all network data.
Specific data. Freely configurable data layers to reveal exactly the right network data on any map zoom level.
Operative state in real-time. View the electrical network topology and switching status in real-time, and see the up-to-date information on network outages.
Updates in the field. Update network element and operative data, such as estimated repair times, for outages and low voltage switching statuses directly in the field to maintain maximal data integrity.
Maintenance on the go. Allow field crews to view maintenance data for network elements, pick the nearby tasks and execute actions in the field.
Offline work. Download portions of network information to a mobile device and view utility network, locate assets and add notes even when a mobile data network is not available.
Location sharing. Viewing the locations of all field crews enables efficient assignment of tasks, allowing field crews to complete more work by having to drive less. This results in greater productivity while saving money in reduced fuel consumption.
Powerful search. Fast search for map addresses and all network data.
Specific data. Freely configurable data layers to reveal exactly the right network data on any map zoom level.
Operative state in real-time. View the electrical network topology and switching status in real-time, and see the up-to-date information on network outages.
Updates in the field. Update network element and operative data, such as estimated repair times, for outages and low voltage switching statuses directly in the field to maintain maximal data integrity.
Maintenance on the go. Allow field crews to view maintenance data for network elements, pick the nearby tasks and execute actions in the field.
Offline work. Download portions of network information to a mobile device and view utility network, locate assets and add notes even when a mobile data network is not available.
Location sharing. Viewing the locations of all field crews enables efficient assignment of tasks, allowing field crews to complete more work by having to drive less. This results in greater productivity while saving money in reduced fuel consumption.
Outage Management Goes Mobile
Handling downtime from start to finish. Top-notch situational awareness, mobile field work, real-time information and customer communication at DSO Elenia!
Watch the Video >>
Handling downtime from start to finish. Top-notch situational awareness, mobile field work, real-time information and customer communication at DSO Elenia!
Watch the Video >>
Trimble Project Implementation
Pedernales Electric Cooperative (PEC), the largest electric distribution cooperative in the US, was impressed by the smooth and effective Trimble implementation process.
Watch the Video >>
Pedernales Electric Cooperative (PEC), the largest electric distribution cooperative in the US, was impressed by the smooth and effective Trimble implementation process.
Watch the Video >>
