Valkeakosken Energia Oy operates in the city of Valkeakoski, Finland. The city has about 21,500 residents and the energy company over 12,500 customers. Valkeakosken Energia began collaborating with Trimble in 1999, and over the years the company has adopted a software solution consisting of Trimble software.
The first application was designed for managing land-use agreements. Today, the entire electricity network of Valkeakosken Energia is on the Trimble NIS network information system. Trimble DMS, a distribution management system, is also in use. From customers’ perspective, the city owned Valkeakosken Energia is a full-service energy company. In an outage situation for instance, the customers are informed of the outage and service restoration by text messages, e-mails, and an outage map published on the Internet.