Monitoring and maintaining the switching state of the electrical network on all voltage levels. Managing both planned and unplanned outages, up to large-scale downtime situations such as major storms, and all the related outage management activities. Steering field work and ensuring excellent situational awareness and smooth information flows between the field crews, control room, and the utility as a whole. Offering high-quality customer service with always up-to-date and easily accessible information, and meeting the stringent requirements set by regulation, financial aspects and reporting.
Our solution consists of advanced set of tools for superior switching state operations, outage management and all related operation management activities. The high performance is enabled by customizable integrations to the  utility GIS and network data, SCADA, AMR solutions and outage communication tools. The distribution management functionalities include network topology supervision, outage planning and downtime management including automation for fault location, isolation and supply restoration, next-generation fieldwork management with mobile solutions, trouble call management, and related outage communication.
Handling downtime from start to finish - top-notch situational awareness, mobile field work and real-time information sharing. Featuring DSO Elenia! 
Let your field work go mobile.
Discover Utility To Go, the next-generation
mobile solution.

Operation Management

Make use of automation and superior tools to efficiently manage the switching state of the entire electric distribution network from the main supply points down to smart meters.

Gain seamless interoperability with substation automation and advanced metering infrastructure, and powerful, reliable services for distribution network monitoring and operation support. ​Manage network events such as sustained faults and planned interruptions. During unplanned outages, facilitate efficient and optimal supply restoration with computational fault location, FLISR (fault location, isolation and supply restoration), extensive trouble call management, and various real-time analyses that help your control room operators to prioritize the faults especially during major downtime.

Take your fieldwork to a whole new level with a modern mobile solution. Allow your field crews to view and even update network data, real-time topology and component properties, and easily navigate to the needed location after dispatching. Keep the control room up-to-date with their DMS, reduce the need for phone calls and even allow the operators to see the real-time location and status information of the field crews for steering fieldwork. Be more prepared even for major outage situations with a possibility to efficiently scale up the organization, making use of both internal and external resources, even in severe field conditions.
​
Plan upcoming supply interruptions and easily record past events regarding switchings, alarm notifications, exchanging of permits and other safety precautions. ​Benefit from the in-built automation to produce outage history data and perform accurate outage analyses for direct compensation and outage statistics.
AUTOMATED
INTEGRATED
​RELIABLE
MOBILE
REAL-TIME
​SCALABLE
CUSTOMIZABLE
HIGH-PERFORMING
EXTENSIVE
​Without doubt, Trimble DMS has made a valuable contribution to our improved efficiency. ​The real-time information it produces means that our operations personnel has a ​constant hands-on approach to the network. Absolutely nothing is left to chance. The network is continually under surveillance with any incidents reported as they happen.
Geir Kaasa
Dispatch Manager, Skagerak Nett AS, Norway

Trimble DMS – Key benefits
Quality
to electricity supply
Smooth
​daily operations
Controlled management to major outages
Real-time status monitoring
Streamlined trouble call management
Extensive reporting possibilities

Up for a Great Deployment?

Implementing Trimble DMS, Pedernales Electric Cooperative (PEC) finished their one-year project for in 4 months.
​How did they do it?

"The 14 weeks was something that I have not experienced from an implementation project before, where it was that smooth. The execution was just phenomenal."

Lawanda Parnell
​Chief Information Officer, PEC, USA
ONLINE OUTAGE MAP
EMAILS
SMS
IVR

Customized to Your unique needs.

Outage Communication

Build up external and internal communication services that suit the unique needs of your utility, all synchronized with the real-time distribution status.

Make use of a wide variety of communication services and interfaces, and consult with our professionals to create, for example, services such as an online outage map on your website, SMS and email for notifying affected customers of ongoing interruptions, or a zip-code based interactive voice response (IVR) on your outage hotline.

Whatever your communication channel, get the real-time outage situation updated automatically from your DMS throughout your downtime. In addition to informing your customers at the beginning of an outage, keep them up-to-date with estimated restoration times, outage causes, and other needed information, and let them effortlessly know once the power is back.
Automated processes
Efficiency with smart services
Customized services
We are thrilled with our decision to go with Trimble. It enables PEC to more proactively respond to outages and engage with our members, giving them the critical information they need.
Brad Hicks
​Vice president of engineering and energy innovations, PEC, USA

Outage Management Explained

How to minimize outage costs, go mobile with outage management, plan upcoming supply interruptions, and keep electricity consumers informed during outages?
Download and learn how a DSO can have excellent situational awareness despite having outsourced its outage management.
Download and learn how outage management goes from start to finish with great systems and processes. 

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